FAQ

• How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Sea... See more
• How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your c... See more
• How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other la... See more
• What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few ... See more